FAQs

Where is the Conference being held? The 2020 MTNA National Conference will be held at the Chicago Marriott Downtown Magnificent Mile.
How do I reserve a hotel room? Reservations may be made by clicking on the Hotel Reservations tab at the top on this page.
Where can I get a conference registration form? The December/January and February/March issue of American Music Teacher or on the Registration tab above.
Does my registration fee include any meals? Hotel? Pedagogy Saturday? No, it does not. See below for information about Pedagogy Saturday.
I forgot to make reservations for an event, and I have already registered. What do I do? Please call MTNA at (888) 512-5278, or if you have registered online, you may sign in to your account and add the item if it is before the online registration deadline.
Can I take my friend, spouse or child to
a session without registering him or her?
The only events open to the public are competitions, winners concerts and the exhibit hall. Individuals must be registered for the conference to attend a session.
Can I attend Pedagogy Saturday without registering for the conference? No. Attendees wanting to attend the Pedagogy Saturday pre-conference workshop must register for a minimum of one day of the conference AND pay the additional fee for the Pedagogy Saturday pre-conference workshop fee.
There are several Pedagogy Saturday tracks available. Do I have to select one track? Registered Pedagogy Saturday attendees may attend any session within any track without an additional charge.
When will I receive my registration confirmation? If you registered online, your confirmation was received upon completion of the registration process. If you registered over the telephone or by mail, confirmation will be sent to you via USPS mail 2–3 weeks after it was received.
What if I need to cancel my conference registration? Refund requests must be submitted in writing to MTNA and postmarked or emailed* no later than February 6, 2020. A $125 processing fee will be assessed for all refunds. Collegiate registrants will be assessed a $25 processing fee. Refunds will be issued after the event. *Emails may be sent to mtnanet@mtna.org with Conference Refund Request in the subject line.
Will my badge/tickets/program book be mailed
to me prior to the conference?
No, you may pick up your registration materials (badge/tickets/program book) at the Conference registration desk in the hotel. On-site registration hours may be found by clicking the Travel Information link on this page.
When I arrive at the conference what
should I do?
During conference registration hours you may come to the Conference registration desk in the hotel. Signs will direct you to the registration area, where you can pick up your packet of registration materials.
What are the on-site Conference Registration Hours? Friday, March 20, 4:30–6:00 p.m.
Saturday, March 21, 7:00 a.m.–5:00 p.m.
Sunday, March 22, 7:30 a.m.–4:30 p.m.
Monday, March 23, 8:00 a.m.–4:30 p.m.
Tuesday, March 24, 8:00 a.m.–3:00 p.m.
Note: Hours are subject to change.
Any advice for a first-time attendee? After you receive your conference registration materials we advise you to take a few minutes to familiarize yourself with the program book. It contains many things that you will need over the next few days such as facility maps, complete daily schedule, presenter bios, exhibitor listings and much more. Also you will want to get a copy of the Conference Daily News. These are available from displays throughout the conference facilities and contain any changes and updates that may have occurred since the printing of the program book. For example if a session is moved or cancelled it will be listed. There may be changes from the schedule as it was published in American Music Teacher or online so always refer first to your program book then the Daily News.
How do I know if a session has been
cancelled or changed?
Each day MTNA publishes the Conference Daily News to announce any schedule changes or to provide any late breaking information you may need. The Daily News is available each morning at various locations throughout the conference facilities. Please check for these displays.
When will the conference schedule
be available?
The full conference schedule will be available in the program book at the conference, in the December/January and February/March issues of American Music Teacher magazine and on this website.
Do you provide scooters or wheelchairs? To rent a scooter or wheelchair, call Scootaround at (888) 441-7575, or visit www.scootaround.com.
Are there open exhibit booths? Yes, visit the Exhibitor tab at the top of this page.
What airports serve the Chicago Area? O'Hare International Airport (ORD)
Midway Airport (MDW)
What ground transportation options are available? GO Airport Express serves both Chicago O’Hare International Airport (ORD) and Chicago Midway International Airport (MDW). You may book online at www.airportexpress.com.
Taxi, Uber, Lyft and train services are also available from each airport.
What about parking rates? The Chicago Marriott Downtown Magnificent Mile offers off-site parking with in-and-out privileges for $48.00 per day for hotel guests. Valet parking with in-and-out privileges is $61.00 per day for hotel guests.
What are my dining options? For dining information, attendees can visit the Experience Chicago link at the top of this page.